Accessibility Statement

This is an accessibility statement from Astrana Health, Inc. 

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. astranahealth.com is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Our goal is to achieve WCAG 2.1 Level AA conformance to ensure our digital content is accessible to as wide an audience as possible, including users with disabilities. We are committed to making our website user-friendly and accessible to everyone.

Technical Considerations and Ongoing Work
We are aware that some elements of our website do not fully meet WCAG 2.1 Level AA standards. Specifically, we have identified that:

Success Criterion 2.4.4 Link Purpose (In Context): Some of our links do not have discernible names, which can make navigation difficult for users relying on assistive technologies, such as screen readers. This is a priority area for improvement. We understand the importance of navigable and comprehensible content for all our users, and we are actively working to address these issues. Our efforts to improve include:

  • Conducting a comprehensive review of our website to identify links that lack discernible names.
  • Implementing a plan to update our link text and/or provide additional context to ensure clarity and usefulness for all users, particularly for those using assistive technologies.

Resource Constraints
We acknowledge that our progress in addressing these accessibility concerns is impacted by limited resources. However, we are dedicated to making continuous improvements within our capacity. We are exploring various strategies to accelerate our accessibility efforts, including seeking external support and prioritizing critical accessibility improvements.

Your Feedback is Valuable
We understand the importance of your feedback in our journey to improve accessibility. If you encounter any accessibility barriers on our website, please contact us at memberservicehc@astranahealth.com. Your insights will help us prioritize efforts and make meaningful improvements.

We appreciate your patience and understanding as we work towards enhancing the accessibility of our website. Our commitment to accessibility is ongoing, and we aim to provide updates on our progress regularly.

Feedback

We welcome your feedback on the accessibility of astranahealth.com. Please let us know if you encounter accessibility barriers on astranahealth.com:

We try to respond to feedback within 10 business days.